Love Soul Mate scam of the century. It amazes me how much time people have on their hands, and spend it thinking up ways to rip off America.
When you see ads that say “find out the exact name of your soul mate“, do NOT be tempted to take the test. It’s not a test at all. in step 1 you will enter your gender, in step 2 you will enter your zodiacal sign, or star sign. In step 3 you will enter your first name, (are you getting a feel for this yet?), and in step 4 you will enter your cell phone number.
MY What???? That’s right, and what you don’t notice is that at the bottom of the red bordered screen, out of your immediate view, is the “fine print.” In the fine print you will discover that after you have entered your cell phone number, you will be sent a PIN for you to discover the name of your soul mate. You must reply to the text message with your PIN to reveal your soul mate. Once you have replied to the text message, you are subscribing to a weekly prediction service and agree to be charged anywhere from $5.99 each week to $19.99 a month [depending on who your cell service is with].
The ONLY way to stop this service is for you to send the word “STOP” to the number [short code] 89623, which appeared briefly on the “enter your cell phone number” page which you probably breezed right past and didn’t notice the fine print hidden obscurely out of view at the bottom of the page that you must scroll down to see.
What a great scam huh? This is the typical “preying on human nature” scam that Banks on the fact you will be excited, eager and in a hurry to find the answer. In your haste you will zoom right by the important information that will quietly and invisibly relieve you of your hard earned cash on your quest to find out the name of your soul mate.
So who is my soul mate? I don’t know, because I stopped dead in my tracks when I am asked to enter my cell phone number on a web site. However, I am willing to bet that it would have been the name of some celebrity that is also a Sagittarius, or a list of famous celebs with birthdays in December. Or maybe, the name would be revealed to me after I have gotten 6 predictions first, or it would be a name taken from the phone book of a 3rd world country, who needs to be married immediately to an American or they will lose MILLIONS of dollars that is waiting for them in an obscure offshore account because it was left to them by someone who was related to them (by name) and died recently without a will and leaving the money unclaimed. [Some of you may have gotten that if you have seen that scam as well]
***UPDATE***The Soul Mate site has changed their pages to include the “fine print” at the bottom of every page and changed the title to inform you that you will get your soul mate’s name through weekly horoscope predictions to your cell phone.
***UPDATE 6/12/2007***A new website from the same company running love soul mate is now open called My 1 Pure Love. The charges are the same, the scam is the same and still they only offer horoscopes and love “predictions.”
***UPDATE 7/16/2007***Yet another website by the same company has produced “Perfect Lover Calculator” and it appears on myspace.com accounts as “crush Calculator.”
PerfectLover will not issue refunds to persons or entities claiming that they did not authorize the use of their wireless account to receive a Download.
The STOP text of 75557 is the number to use on this service. The terms and conditions are identical to all their other services with the exception of the name change and the terms and conditions were last updated for all their named services in Nov 2005.
***UPDATE 7/30/2007***It appears that the “STOP” numbers that you text back to the company do not work:
December 27th 2006 04:11:32 AM I HAVE THE SAME PROBLEM GETTING MESSAGES ON MY T-MOBIL CELL PHONE THEY’VE CHARGED 20.00 2 MY BILL I WANT SOMETHING DONE AND MY ACCOUNT CREDITED 4 THIS 20.00.I’VE TEXT STOP 2 75557 CALLED 800 # TO NO AVAIL . PLEASE DO SOMETHING THIS IS WRONG ITS A SCAM AND NEEDS STOPED AND REPAY THE MONEY CHARGED ON OUR CELL BILL. THANKS M.M. IN ALABAMA
December 21st 2006 04:38:04 PM I have been charged as well and can not get through on my cell phone for them to stop! WHAT A FREAKING SCAM!I had $30.00 worth on my bill. The phone providers are powerless because of “anti-trust” laws. If they can’t do anything, it is up to us to do it. I am going to start by filing a complaint with the FCC. Don’t know if it will help, but worth a shot.
***UPDATE 8/23/2007***Major changes are taking place since I began this consumer alert post. Today I have discovered that LoveSoulMate.us has changed its home page in the following ways:
- The title of the page is no longer “Find out the exact name of your soulmate.” It is now displaying “Find out the name of your love soulmate with weekly horoscopes to your cell.“
- The graphic now includes a notice to all users saying “Don’t miss out on calculating your Love Soulmat’s name! You will also get weekly horoscopes.“
In the contact Information you will note “Please tone dial your number to remove yourself from the service. We do not monitor incoming messages to our service number, so you must send the correct keyword STOP to cancel the service.”
They don’t have a live person monitoring their customer service number at 800-235-7105 so you must use the “STOP” text instead to stop the service. What the Hell??!!??!! But you can enter your cell phone number and they will remove that number from their service, after just telling us that we must use the stop text instead. HUGE red SCAM flag.
So, just out of giggles and grins, I entered a bogus number “588-245-1174″ as my cell phone number, and would you believe the response was “We have successfully removed your cell number from our database. You will no longer receive text messages from Mobile [unrecognized word].“
They removed a number that doesn’t even exist? let alone in their database?? HUGE red SCAM flag.
Now the big scam – At first they were going to tell you the exact name of your soul mate (and they consistently spell soul mate as one word “soulmate” when in fact it is two words which suggests this is not an American company), before changing it to say “don’t miss out on calculating…” What the hell does that mean? Don’t miss out on someone doing the calculating for you? Nope, not at all, as is explained in the “service Info” which specifically states “LoveSoulMate.us is an entertainment service providing weekly readings and monthly love tips. The user is able to calculate some details about their perfect match.” So we have to do the calculating ourselves? from what information, our horoscopes about ourselves? Are you kidding me?!?!
- The Crush Calculator, the Love Soulmate calculator/prediction, The My 1 Pure Love prediction/calculator, are not really calculators or predictions at all.
- They wont provide any information to anyone unless they are approached by a law enforcement body, in other words, only if they are sued or summoned to a grand jury investigation.
- “STOP” text message doesn’t work.
- Calling the company at their customer service number won’t get you a live person because it’s not monitored by a live person.
- Entering “ANY” number at the customer service number will be removed from the database even if the number doesn’t exist or is not your own. (we don’t know if any number is actually removed)
- “Any and All services” implies they do own more than one service under different names. (The terms and Conditions verifies this by giving the same customer service number for all the names stated above in this scam)
- Contradictions, bad or incorrect english and lies [about removing a number from the database and the effectiveness about the STOP text message] all suggest a non-American company and Scam.
This scam needs to be reported to the United States Dept of Justice Attorney Generals office by as many consumers as possible. Click the “Contact Us” link once there.
“…You have no right, and waive any right you may otherwise have, to pursue any of our service providers or your cell phone carrier for any violation of this Privacy Statement.”
Below is a list found on the officialiqquiz.com website to unsubscribe:
Playphone – Does NOT Accept Nextel or Boost Traffic
To cancel your Subscription Plan, send a text message with the text “STOP PP” to 77888, or such other number as may be designated on our Website (http://www.playphone.com), or, send an e-mail to email@example.com or contact 866-661-2076. The termination shall become effective at the end of the billing period in which you gave your notice of termination.
Ringaza – Does NOT Accept Sprint Traffic
Subscribers may cancel by texting STOP to 75714. To know more about Ringaza’s Terms & Conditions please visit our Web site (http://www.ringaza.com) or contact customer service at firstname.lastname@example.org.
Jamster – Does NOT Accept Sprint, Nextel or Boost Traffic
To cancel your Subscription Plan, send a text message with the text “STOP” to 75555.
To stop receiving the security code confirmation text messages or to cancel any service at any time, text “STOP” to 77899, or contact our SendMe Mobile customer support team directly email@example.com or call 877-3-SENDME or text HELP to 77899.
To unsubscribe send “STOP” to 77877.
This is an auto renewing subscription service that will continue until cancelled anytime by texting STOP to short code 46357.
Text “HELP” to 23687 at any time for more information about how to play. You can also contact SoLow customer service at firstname.lastname@example.org or by calling 1-877-402-3687. To stop receiving the security code confirmation text messages or to cancel a service at any time, text “STOP” to 23687.
To Unsubscribe simply text STOP to 69999. For more information on unsubscribing visit Flycell here.”